Terms of service

Terms of Service

Last Updated: [18/07/2026]

Welcome to [Vopkart]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

  • You must provide accurate, complete, and up-to-date information when creating an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful activities.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Payment must be completed before an order is processed and shipped.

  • We accept payment through the payment methods available at checkout.

  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

  • However, slight variations in color, size, or appearance may occur due to screen settings, manufacturing updates, or photography.

  • We reserve the right to modify or discontinue products without prior notice.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to product availability, pricing errors, suspected fraud, or violations of these Terms.

  • If your order is cancelled after payment, you will receive a full refund through your original payment method.

5. Shipping and Delivery

  • Orders are processed and shipped according to our Shipping Policy.

  • Estimated delivery times are provided for convenience and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.

6. Returns and Refunds

  • Returns, exchanges, and refunds are governed by our Return and Refund Policy.

  • Products must meet our return eligibility requirements to qualify for a refund or exchange.

  • Approved refunds will be processed within the timeframe specified in our Return and Refund Policy.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Upload or distribute viruses, malware, or harmful code.

  • Interfere with the operation or security of the website.

  • Use automated tools to scrape, copy, or collect website data without permission.

  • Engage in fraudulent, abusive, or misleading activities.

Violation of these Terms may result in suspension or permanent termination of access to our services.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, designs, trademarks, and software, is the property of [Vopkart] or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • [Vopkart] shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products.

  • Our total liability for any claim relating to your purchase shall not exceed the amount paid for the product giving rise to the claim.

  • We are not responsible for delays, interruptions, or failures caused by events beyond our reasonable control.

Nothing in these Terms limits any rights available to consumers under applicable Indian law.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon being posted on this website. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: [Vopkart]
Email: [vopkart353@gmail.com]
Customer Support Hours: [ Monday to Friday from 12:00PM to 6:00PM on working days]